Your privacy is our priority

NeoCash Payment Services Company is a private joint stock company registered with the Companies Registrar at the Palestinian Ministry of National Economy under number (562523068). It is a company licensed by the Palestine Monetary Authority for the purpose of providing electronic payment services and other businesses permitted by law and by its articles of association and internal regulations. Address: Jerusalem Street, Al-Qash Building, Floor -1, Al-Bireh, Ramallah, Palestine. NeoCash (referred to as “we” or “our”) operates the neocash.ps website, which provides you with information about our policies regarding the collection, use, protection, retention and disclosure of personal information about our visitors. Your privacy and security are our top priorities. We treat your personal information confidentially and privately and adopt the highest levels of policies and procedures in terms of ensuring security.

Collection and Use of Information

While using the Site, we may ask you to provide certain personal information that is used to contact you (through the Site) or to conduct any business related activity. By providing us with your personal information, you consent to our use of that information. This information may include, but is not limited to, your name, surname, email address.

Use of data

Operate, maintain, administer and improve the Site to display the content you request and protect the Site, as well as collect valuable analytics and information to improve our Services
Communicate with you about any information you have provided, including any changes to our Services, as well as administrative and support messages
Monitor the use of our Site and understand how users interact with it
Detect, avoid and address technical issues
Allow you to use interactive features of our Services when you choose to do so
Better understand your needs and interests in order to tailor Services to your experiences
Provide customer support

Protection and security of personal information

neocash takes all reasonable steps to protect your personal information from unauthorized access, use, modification or destruction. The Site may disclose your personal information only to its employees, contractors or affiliates when: (i) they need to know your information to process it on behalf of the Site or to provide certain services available on the Site; and (ii) such employees, contractors or affiliates have agreed not to disclose it to third parties. Some of these employees, contractors or affiliates may be located outside your country of residence; by using the neocash Site, you consent to the sharing of this information with them.

Disclosure of Personal Information

The Site does not sell personal information to anyone. neocash may disclose your personal information to parties other than the above-mentioned employees, contractors and affiliates in the good faith belief that such action is necessary to:

Comply with a legal duty
Respond to a subpoena, court order, or government request
Protect the property or rights of third parties with whom neocash interacts and users of the Services or to protect a public interest
Defend the rights or property of the Site
Prevent or investigate possible abuses of the Service
Protect from legal liability

Data retention

neocash retains your personal information for as long as it is necessary for the purposes set out in this Privacy Policy. We retain and use your personal information as necessary to comply with our legal obligations (for example, if applicable laws require us to retain your data), to resolve disputes, and to enforce our legal agreements and policies. neocash also retains Usage Data for internal analysis purposes. Usage Data is often retained for a shorter period, unless it is retained to enhance the security or operation of our site, or we are legally obligated to retain this data for longer periods.

Links to external sites

Our site may contain links to and from the sites of other neocash affiliates, networks, advertisers or affiliate partners. If you decide to visit any of these sites, please note that their privacy policies may differ and we are not responsible for any consequences arising from your visit to these sites or their policies. Please review these policies before submitting any personal information to these sites.

Limits of our legal liability

We provide the Site to you as is. In other words, we make no warranty regarding the performance, availability or results that the Site may provide to you. The same applies to third parties who provide any content on the Site, and they make no warranty regarding the performance, availability or results that the Site may provide to you. In return, you are responsible for anything related to the quality and performance of the Site or the accuracy and completeness of the information. We are not responsible for any harm or results that result from your use of the Site. Likewise, third parties are not responsible for any harm resulting from your use of them or your lack of knowledge of how to use them. In the event that you breach any of the Terms of Use in a way that could give rise to a lawsuit against neocash or its affiliates, officers, directors, owners, agents, information providers or copyright owners (collectively, the “neocash Parties”) by any person or entity, as a result of your breach, you will be obligated to indemnify, defend and hold neocash harmless from such lawsuit.

Legal authority and applicable laws

The courts of the city of Ramallah have the legal authority to adjudicate any dispute arising out of or related to the site or the services provided through the site. Any dispute or claim (including disputes related to matters outside the scope of the contract) will be adjudicated and interpreted in accordance with the laws and regulations in force in Palestine.

Modify this policy

We reserve the right to update or modify this Privacy Policy at any time. If we make any changes to this Privacy Policy, we will post such changes on the Site so that users are aware of what information we collect, how we use it, and when we are required to disclose such information. The changes will take effect immediately. In any event, any changes to this Privacy Policy may affect the way we use information you provide to us before we notify you of such changes. For this reason, please review this Privacy Policy regularly to stay informed of any changes. If you do not agree to the changes to this Privacy Policy, you should stop using our Site and Services.

For more information

Please contact us at [email protected] if you have questions about this policy or would like to learn more about our security practices.

NeoCash Private Joint Stock Payment Services Company is registered with the Companies Registrar at the Palestinian Ministry of National Economy under number (562523068).